Returns & guarantee

100-day returns

Try your Rivarella for 100 days from delivery. If it isn't the bag you reach for every day, send it back for a full refund. Items must be unused and in their original packaging.

To start a return, contact us with your order number.

1-year guarantee

Every Rivarella bag is covered for 12 months. If a zip, clasp, hook or seam fails with normal use, we replace it free of charge.